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That’s okay then

This was the easiest computer crash I’ve ever had. Well, other than the three weeks it took me to pick out a new one and get it here.

I had pretty good backups, which helped. Including a list of account passwords that is fairly up to date.

Even better, though — my old hard drive isn’t dead. Popped into an enclosure (with a little help from Uncle B) and I’m able to access all my old data.

The only question mark was the most important bit of all — Photoshop. You can’t just move it from one disk to another. I have a fair and legal copy that lives on a DVD. Serial number and everything. The problem is, it’s an upgrade version and it wanted the serial number of my previous version.

I thought I was stuffed. My Adobe account didn’t have any of my serial numbers listed (I’m beyond positive I registered everything; they must have had a purge in the last decade). I was sure Adobe — who desperately wants to get everyone onto the cloud version — would tell me to pound sand.

They didn’t. A very nice Indian lady talked me through by way of the chat dingus and emailed me a brand new full-featured serial number. I’m stunned, honestly. All hail Adobe. Oddly, that makes me less reluctant to climb onto the cloud somehow.

Anyway, enough about my new computer. That’s boring. From now on, I promise you totally other boring things!


Comment from Ric Fan
Time: December 10, 2018, 9:39 pm

Damn right she sent you a brand new full-featured serial number. You paid a fortune for that software.

Comment from Some Vegetable
Time: December 10, 2018, 10:42 pm

Ric – you say that with the confidence of someone who has never gone 15 rounds with Microsoft. I have, and am lucky to be here (online) to tell the tale. Some years ago I had a nice Dell Laptop which I purchased preloaded with Windows (Vista?). Anyhow, the motherboard failed under warranty, and Dell sent a repairman to my home (😻) to fix it. Things were great… Until he bolted it back together and Windows came up and noticed it was operating on a different motherboard. It essentially gave me the blue finger and the repairman turned pale and said “Sorry, I’m just paid to do hardware”, and left, crossing himself and whistling.

I dug out my documentation, and found my serial number et al. I then found the phone number to contact Microsoft, and punched through all the options till I got to the one where it asked for my serial number. Upon entering that, the robot voice said, (paraphrasing here) “You are a dirty thieving son-of-a-bitch trying to use a stolen copy of Windows” and hung up on me. It did this three times.

I finally had to contact Dell and get them to intervene on my behalf to get access to my stuff on my hard drive. Microsoft wouldn’t even talk to me. By phone, by email, nuthin.

So, props to Adobe, and I never thought I’d say that.

Comment from OldFert
Time: December 11, 2018, 1:07 am

हम अपने प्रतिनिधि के साथ बात की है और वह के साथ निपटा जाएगा, गंभीर रूप से ।

प्यार, एडोब ।

Comment from LesterIII
Time: December 11, 2018, 3:29 am

आपके सभी आधार हमारे से संबद्धित हैं

Comment from Durnedyankee
Time: December 11, 2018, 11:38 am

An-nal nathrak.
Uthas bethude.

Comment from LesterIII
Time: December 11, 2018, 2:14 pm

Tá mo shreabhadh móra lán de eascanna.

Tá mo ríomhaire uamhnach.

Comment from Uncle Al
Time: December 11, 2018, 7:57 pm

Yo quiero Taco Dell.

Comment from Spad13
Time: December 11, 2018, 10:07 pm

Ash nazg durbatuluk, ash nazg gimbatul

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