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Monday, right?

monday post it drawings

My password expired over Thanksgiving holiday. “Please type new password to log in…” it says. So I do that and it answers, “you do not have permission to change your password.”

Huh. Call the Helpdesk.

“Okay, security question: what was your first car?”
“Karmen Ghia.”
“Uhhhh…spell that?”
“K-A-R-M-A — no, E — N G-H-I-A”
“No, that’s not it.”
“No. And now you’ve given three wrong answers and you’re locked out.” He huffs in an now look what you’ve done I hope you’re happy kind of way. Then follows a lecture about how it’s extremely important to give accurate answers to those security questions. Well, my answers were accurate, dammit. It’s a stupidly ambiguous security question.

“So what do you do if someone dies.”
“Ma’am, I don’t even understand why you’d ask me that question.”
“Well, let’s say somebody gets hit by a bus and you really need to get access to his data. He’s not around to tell you the name of his first car. What do you do then?”
“The manager.” (I swear that’s all he said. The manager, just like that).
“The manager…?”

Then the line went dead. I don’t think he hung up on me. Surely not. Surely. Not. But by then, I’d seen my boss go by. He’s The Manager that all the kids are talking about, so I dumped it in his lap, went back to my desk, and drew these small but hauntingly lovely cartoons on post-it notes until the Help Desk called me back.

I feel like I’ve gone to the Crazy Place.

November 26, 2007 — 5:16 pm
Comments: 49